Welcome to Bartletts Solicitors Liverpool

 

Bartletts Solicitors is a leading firm of Solicitors in Liverpool with over 150 years of experience. We are proud to have been providing expert legal services and advice to the people of Merseyside and the North West since 1860.

We are a specialist accident claims solicitor that has built a solid reputation as a highly qualified group of down-to-earth legal professionals offering a warm, friendly, efficient and personal service.

We aim to make things easy for you:

Ready to make a claim?  We aim to make it simple. Leave your details online and one of our qualified solicitors will contact you to discuss your case. Alternatively, you can call our office on  0151 521 7333 and speak to one of our expert solicitors.

We make home and hospital visits, and have out-of-hours appointments so you can discuss your case face-to-face with a solicitor.

We can organise transport for you to see the medical expert who prepares the report upon your injuries.

We can instruct a physiotherapist to see you at home and treat you at your convenience.

Your claim will be handled by the same qualified solicitor throughout on a 'No Win No Fee' basis and you will receive the highest level of compensation. Since April 2013, we only take 25 % of the award of compensation for personal injuries as our success fee!

We have grown by recommendation and aim for fast results with the best possible settlements for our clients.

We use our extensive experience to pursue all claims using the full rigour of the law to obtain for you the compensation you deserve whilst providing the highest possible standards you should rightly expect.

Recommend us and receive rewards

Do you know anyone who has been injured in an accident?

They may be entitled to compensation. Refer them one of our expert solicitors at Bartletts Solicitors and receive a small amount of £CASH as a token thank you as part of our refer-a-friend scheme.

Payment will be made as soon as we've accepted the case and the other party admit responsibility. It really is that easy, so if you know someone in need of expert help, why not contact us today?

Legal Services - No Win No Fee. 25% maximum success fee.

We offer specialist legal claims services, so if you are one of the many victims of personal injury accidents such as slips, trips and falls, accidents in public places, on the road, or your family or friends have been unfortunate to be involved in such an accident, then trust our expertise to get you the right result.

We have helped thousands of clients claim millions of pounds. Your compensation is your money and we guarantee that you will receive the best compensation we can get for you. No hidden costs, no payments up-front ! Contact us now to start your personal injury claim!

Talk to a Personal Injury Solicitor Today!

We are easy to talk to and here to listen. We provide free advice and are always ready to help. Many firms use unqualified legal staff to handle your claims. At Bartletts Solicitors all claims are handled by fully qualified solicitors who are experts in the field of personal injury and accident claims to ensure the best results.

We appreciate that you may be unsure as to whether you are entitled to compensation following an accident or injury. If you are in any doubt over whether you can make a claim for personal injuries please contact us for FREE ADVICE on 0151 521 7333. Let us help you!

We handle personal injury accident claims in Liverpool, Bootle, Southport, St Helens, Warrington, Widnes, Runcorn, Wirral and Nationwide!!

Trust us, you're better off with Bartletts Solicitors!

Witamy w Bartletts Solicitors Liverpool

Bartletts Solicitors to przodująca firma prawnicza zLiverpoolu z ponad 150-letnim doświadczeniem. Jesteśmy dumni że możemy dostarczać ekspertyz usług prawnych i porad dla ludzi z Merseyside oraz północnego zachodu Angli od 1860 roku.

Jesteśmy specjalistami od świadczeń wypadków, zbudowaliśmy reputacje jako wysoko wykwalifikowana grupa prawników oferujących przyjazną, efektywną i indywidualną obsługę.

Staramy się aby sprawa o Twoje odszkodowanie była dla Ciebie latwiejsza :

Gotowy do złożenia wniosku ? Chcemy Ci to ułatwić. Zostaw nam swoje dane online a jeden z naszych wykwalifikowanych prawników skontaktuje się z Tobą i przedyskutuje Twoją sprawę. Możesz także zadzwonić do Naszego biura 0151 521 7333 i porozmawiać jednym z prawników.

Możemy przyjechać do Ciebie do domu/ szpitala na wizytę żebyś mógł porozmawiać twarzą w twarz z naszym prawnikiem.

Możemy zorganizować dla Ciebie transport z lekarzem który przygotuje dla Ciebie raport z Twoich obrażeń.

Możemy poinstruować fizjoterapeutę aby przyjechał do Ciebie do domu i leczył Cię według Twojej wygody (dogodnień).

Twoja sprawa będzie kierowana prze tego samego prawnika , otrzymasz także najwyższą rekompensację. Od Kwietnia 2013 roku bierzemy tylko 25% z nagrody rekompensacyjnej za szkody osobowe.

Urośliśmy przez rekomendację i dążymy do szybkich rezultatów z najlepszymi rozliczeniami dla Naszych klientów.

Wykorzystujemy Nasze doświadczenie do wykonywania wszelkich świadczeń używając pełnych rygorów prawa w celu uzyskania rekompensaty na którą zasługujesz , jednocześnie zapewniamy możliwie największe standardy.

 

Bartletts Solicitors Complaints Procedure
Our complaints policy
We are committed to providing a high-quality legal service to all our Clients. Consequently, it is
essential, when something goes wrong or any client believes they have reason to complain, that
we have an effective procedure to assist an early resolution of the problem. Only by doing so can
we hope to maintain the quality standards we have set, and improve them by learning from what
may have gone wrong and what our clients tell us.
If you have a complaint, please contact us with the details.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of
receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to
John Bartlett who has overall responsibility for client care, who will review your matter file
and speak to the member of staff who acted for you.
3. John Bartlett will then invite you to a meeting to discuss and hopefully resolve your
complaint. He will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, John Bartlett will write to you to confirm what took place
and any solutions he has agreed with you.
5. If you do not want a meeting or it is not possible, John Bartlett will send you a detailed
written reply to your complaint, including his suggestions for resolving the matter, within 21
days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange
for our decision to be reviewed. This may happen in one of the following ways: -
a) Our own review of our handling of your complaint and why you are dissatisfied with our
decision
b) By arranging for some one else in the firm who is entirely unconnected with the
complaint to review how it was handled and the decision taken.
c) By asking our local law society or another local firm of solicitors to review our handling
of, and the decision on, your complaint (if they are willing to do this). This might take the
form of mediation or some other type of alternative dispute resolution.
7. We will write to you within 14 days of receiving your request for a review, confirming our
final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can contact:
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ about your complaint. The
time limits for you to make a complaint to the Legal Ombudsman are: -
a) Six years from the date of act/omission, or
b) Three years from the date you believe you should have reasonably known there were
grounds for complaint (if the act/omission took place before the 6 October 2010 or was
more than six years ago), and
c) Within six months of you receiving a final response from us.
For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at
enquiries@legalombudsman.org.uk.
If we have to change any of the timescales above, we will let you know and explain why.
Revision History
Date created: 18 June 2010
Date reviewed: 27th November 2018